Project Clockwork
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Changing the way we plan work

Where we are up to

The four stages

What happens, and roughly when

Each stage builds on the one before it, and every team gets time to settle in before the next change arrives. Within each stage, the things nearest the top are the things happening soonest.

Finished Happening now Next Still to come
What to do now

Three things, today

Everything else on this page is further off, and you will hear about it before it reaches you.

Questions

Ask now — it is much easier to change things early

Everything you raise gets written down, looked at and answered. You will not be ignored, and you will not be judged for saying the plan will not work.

01

02

Your supervisor or team leader

They know where the project is up to. Anything you tell them gets passed on and written down, the same as if you had said it yourself.

03

Someone from your own team

From September, people from most teams sit in the group that helps design the new way. They are there to say what their workmates actually think, not the polite version.

Worth being clear. Everyone moving to Service Requests for all work is planned for March 2027, not now. Until then, ask for work the way you always have.
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